Accessibility Statement

MADCAP is committed to making our website usable by everyone, including people with disabilities. We treat accessibility as a fundamental design principle, not a checklist item. We welcome feedback when we fall short.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the standard referenced by:

• The US Americans with Disabilities Act (ADA) for digital services, as interpreted by federal courts and the Department of Justice.
• The EU European Accessibility Act (EAA), effective June 2025, which extends accessibility requirements to e-commerce serving EU consumers.
• Section 508 of the US Rehabilitation Act (for government-adjacent compliance).

As of the last-updated date above, MADCAP is partially conformantto WCAG 2.1 AA. Most of the site meets the standard, but we're actively remediating the limitations listed below.

• Semantic HTML. Headings, landmarks, lists, and form labels use the right elements so screen readers can navigate the page.
• Keyboard navigation. All interactive elements (buttons, chat blocks, swatches, qty steppers) are reachable and operable via keyboard.
• Color contrast. Body text and interactive controls meet or exceed the 4.5:1 contrast ratio required by WCAG AA against the MADCAP color palette.
• Focus indicators. Keyboard users see a visible focus ring on every focusable element.
• Alt text on images. Cap photos and embroidery designs include descriptive alt text.
• Screen reader announcements.Live regions announce status changes (generation progress, errors, success) so screen reader users aren't left wondering what happened.
• Reduced motion.The "magic moment" animation respects the user's `prefers-reduced-motion` preference where set.

We're actively working on these. If any of them prevent you from using MADCAP, please contact us. We'll find a way to help.

• Embroidery drag-to-position. The studio lets you drag the embroidery within a safe zone with a mouse or touch. A keyboard-only / screen-reader-friendly position-control is being designed.
• 2.5D preview animation. The cap preview uses CSS transforms that may be visually busy. Our reduced-motion fallback is in place but not yet exhaustively tested.
• Third-party PayPal popup.The PayPal checkout flow runs inside a PayPal-controlled popup window; its accessibility is governed by PayPal, not us. Email us if you encounter issues and we'll help you complete the order.

If something on MADCAP isn't accessible to you, or if you need help completing an order, contact us:

Email: eytan@redbeard.co.il with subject line "Accessibility".

We aim to respond within 3 business days. If our response doesn't resolve the issue, you can escalate to your local accessibility regulator: in the US, the Department of Justice; in the EU, your national accessibility ombudsman.

MADCAP is designed to work with the latest two versions of Chrome, Edge, Firefox, and Safari on desktop and mobile. We test specifically with:

• Screen readers: VoiceOver (macOS / iOS), NVDA (Windows), TalkBack (Android).
• Keyboard-only navigation with no pointer device.
• Zoom up to 200% without content reflow loss.

See our Contact page for other ways to reach us.